Free Refund Policy

Last updated: October 2025

At BuysFluent, your satisfaction is our priority. We stand behind the quality of every product we sell, and that’s why we offer a Free Refund Policy — simple, transparent, and stress-free.

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1. Easy & Free Refunds

If you’re not completely satisfied with your purchase, we’ll gladly provide a free refund within 14 days of receiving your order — no hidden fees or hassle.
To qualify for a refund:

• The item must be unused and in its original packaging.

• Proof of purchase (order number or receipt) is required.

Note: Certain items such as personal care, hygiene, or custom products may not be eligible for refund for safety reasons.

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2. How to Request a Refund

To start your refund request, simply email us at:
📧 support@buysfluent.com

Once your request is verified, our team will process your refund promptly. You won’t have to pay any return shipping or service fees.

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3. Refund Processing

After your refund is approved, you’ll receive the amount back to your original payment method within 5–10 business days.
If you don’t see the refund after 10 days, please check with your bank or payment provider before contacting us again.

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4. Damaged or Wrong Items

Received the wrong or a damaged item?
No worries — contact us within 48 hours of delivery, and we’ll send you a free replacement or full refund immediately.

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5. Exchanges

We currently offer free exchanges only for defective or incorrect products.
For other changes, simply request a free refund and place a new order for your preferred item.

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6. Need Help?

Our customer care team is always happy to assist you with any refund, exchange, or product issue.

📧 support@buysfluent.com
🌐 https://buysfluent.com